When you register for the Services or inquire about engaging Solvr, Solvr collects certain Personal Information from you (collectively, “Personal Information”). In particular, Solvr may collect your name, company name, email address, phone number, business address and/or billing information, such as billing address.We receive and store any information you enter on the Site, upload through our Site or from other third-party services that you link to your account (including, but not limited to Facebook, Instagram, Google, and Twitter) or provide to us in any other way, including by e-mail. When you send an e-mail, text or any other electronic communication to Solvr, we may retain your e-mail address or phone number or electronic id and the contents of the message you send.
Registration: In order for you to use the Site and the services provided by Solvr, you may have to complete a registration form. As part of this registration form, we require select personally identifiable information (“ Personally Identifiable Information”) such as your name, e-mail address, password, professional or employment-related information, education information, photographs, and a security question.
User Profile: To allow you to express yourself beyond just the information collected during registration, we enable you to provide additional information in your user profile. Information added to your user profile is accessible by other users of the Site. This information includes, but is not limited to, the user’s graduation year and other scholastic information.
Billing Information: If you purchase goods or services through the Site, we may collect details of transactions you carry out through the Site.
Other: We may collect and store Personally Identifiable Information you provide about yourself when you send us an electronic communication or contact us or Personally Identifiable Information you provide about yourself anywhere on the Site.
Tutor: When you register to become a Solvr Tutor, we may collect information from you such as your education and employment history, phone number, photograph, country of residence, information to conduct a background check and the result of background information, and information we need to process payments to you, such as your bank account information, social security number, or taxpayer identification number, as necessary to facilitate payment and to comply with related legal obligations.
Solvr uses the Personal Information to provide and deliver the Services you request or for you to deliver Services to Solvr users, to communicate with you about services, respond to your questions, provide updates on our services, and events, newsletters, and provide other news or information about us, for payments or billing, to make improvements to our Site, to resolve a dispute and for other purposes which we will notify you about and seek your consent.
You can choose not to provide us with certain Personally Identifiable Information, but then you may not be able to take advantage of all of the services and products offered on the Site.
From time to time, we may also ask you to provide us with non-personally identifiable information, that is, data that is not intended to allow us to identify you personally, such as geolocation. This information may be aggregated and used for our internal purposes. No third party is intended to be able to know who you are as a result of the use of this information.
In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of the Site and/or services and to otherwise collect and use data about your use of Site. The information that such advertisers use to perform these functions will be non-personally identifiable Information.
We use your information for a variety of business purposes, including to:
Analyze and improve our Services pursuant to our legitimate interest:
Provide you with additional content and Services, such as:
Solvr processes and stores its data, including Personal Information, on servers located in Canada and the United States. Solvr also transfers data to third-party service providers.
By submitting Personal Information or otherwise using the Services, you agree to this transfer, storing or processing of your Personal Information in Canada and United States. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in Canada and the United States under lawful access regimes or court order.
Rest assured that we neither rent nor sell your Personally Identifiable Information to anyone and that we will share your Personally Identifiable Information only as described below.
We may share non-Personal Information (such as aggregate user statistics, de-identified information, demographic information such as gender, age, graduation years, and other scholastic-related information), and Usage Information with third parties, including advertisers, content providers, and analytics providers; and third parties may collect non-Personal Information when you visit the Services.
To facilitate communication between Solvr and you including, without limitation, responding to your questions or comments, sending electronic communications concerning our services, or to contact you for feedback. To administer your account, provide services to you and for Solvr marketing and promotional activities in accordance with any anti-spam legislation.
We may from time to time employ a person or a third party company to perform tasks on our behalf and we may need to share Personal Information with them to provide certain services. Unless we tell you differently, such persons or third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf.
If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.
Information collected during registration and subsequent visits, such as your full name and location, may be displayed to other Solvr users and the public through your User Profile. The User Profile is the place on Solvr where we allow you to tell other Site users about yourself. You may control certain personal information (like your name) that is displayed in your User Profile by visiting the Settings section of your User Profile.We display personal testimonials of satisfied customers on our Site in addition to other endorsements.
We may disclose your information, including personal information upon request of an academic institution connected to an investigation into academic integrity.
We may offer sweepstakes, contests, and other promotions ("Promotion") that may require registration. By participating in a Promotion, you are agreeing to governing terms, conditions or official rules, which may contain specific requirements of you, including allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information, such as your name and shipping address, may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners list.
Through our Services, we may allow third-party advertising partners to set technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit the third-party websites within their networks. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising. We may allow access to other data collected by the Services to share information that may be useful, relevant, valuable or otherwise of interest to you. If you prefer not to share your personal information with third-party advertising partners, you may contact us to discuss further.
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, our Users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:
The above may include exchanging information with other companies and organizations for fraud protection and spam/malware prevention. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
13 YEARS OR OLDER - You must be 13 years or older to register to use the Solvr website. Solvr does not intentionally collect information about children under the age of 13. If we learn that we have collected information from a child under the age of 13, we will delete that information as quickly as possible. We require that anyone between the ages of 13 and 18 ask and receive his or her parent’s or guardian’s permission before using the Site or sending information about himself or herself or anyone else over the Internet. If you are under the age of 18, the Site requires you to confirm that you have spoken to your parent or guardian about using the Site and that your parent or guardian has given you permission to use the Site and to provide information about yourself to the Site. You also confirm that your parent or guardian has agreed to take responsibility for your use of the Site.
Solvr processes Personal Data where the processing is necessary for the performance of a contract with our Users, where the individual has provided consent and otherwise where the processing is necessary for the purposes of the legitimate interests pursued by us or our Users as data controllers.
When we process Personal Data on behalf of our Users, we are acting as the data processor and our User is the data controller.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Solvr aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information (known as “ Personal Data” under the EU General Data Protection Regulation). You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us by emailing privacy@Solvrapp.com. Note that where we act as the data processor on behalf of our Users, you will be required to contact the data controller directly to exercise your rights.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect of you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another User or individual. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
The Site includes a private messaging and video-calling features and allows community members to communicate and collaborate with each other. By using our Site you acknowledge the risks from disclosing your personal information to other users and accept to indemnify Solvr for any liability that may occur from choosing to share your personal information with other users of the Site. Our servers may record, and we may retain records of the content of any such user-to-user communications.
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5863 LESLIE STREET
Email Address: email@example.com
Effective Date: May 5th, 2021